Returns & Exchanges
We want you to be completely satisfied with your Delugs purchase, which is why we offer a 14-day return window for items in original, unworn condition. Please ensure all protective films and packaging are intact to qualify for a full refund or store credit.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the products in their original Delugs packaging, ensuring that watch straps are not bent or buckled.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing